To show appreciation for the medical personnel who are tirelessly working on the frontlines of the coronavirus pandemic, South Shore Line (SSL) is inviting all doctors, nurses, EMTs, paramedics, and other medical personnel to ride free throughout the months of May and June.

“Many healthcare workers and medical personnel have continued to ride with us to their jobs since the pandemic started. We not only want to show our appreciation for their ridership but also for the work they are doing in their critical jobs on the frontlines,” said Michael Noland, President of South Shore Line. “Their selflessness has not gone unnoticed, and we want to express our sincere appreciation.”

To ride free, medical personnel must only present a valid work ID to SSL train personnel that shows they are employed at a hospital, doctor’s office, medical facility, or local fire department. Additionally, any medical personnel who have purchased a paper monthly ticket for May can request a refund by contacting us at Those who have purchased a digital monthly ticket for May via the mobile app can request a refund by emailing App Support in the app menu and attaching a photo of their valid work ID.

SSL also invites frontline workers to participate in the #ssltothefrontline giveaway contest on Facebook for a chance to win tickets and a goodie bag. SSL is asking all frontline workers who are riding the train to post a picture while on the train, along with the hashtag #ssltothefrontline, and share something about themselves. All submissions will be featured on social media to allow the public to thank those who are providing critical services during this difficult time.

SSL continues to monitor direction provided by the CDC and Indiana and Illinois officials as it pertains to the stay-at-home order. SSL thanks passengers for their patience and cooperation during this time.

The South Shore Line is a commuter rail line operated by the Northern Indiana Commuter Transportation District (NICTD) between Millennium Station in downtown Chicago and the South Bend International Airport in South Bend, Indiana.